Refund policy

Returns & Refunds

Coffee Supply Solutions LLC wants customers to have clear information about returns before placing an order. Please review the policy below and contact us if you have questions about whether a product is eligible for return.

30-Day Return Window

Eligible items may be returned within 30 days of delivery.

To request a return, please contact Coffee Supply Solutions before sending any merchandise back. This allows our team to review the order and provide return instructions.

Return Shipping

Customers are responsible for return shipping costs unless otherwise agreed to by Coffee Supply Solutions LLC.

We recommend using a trackable shipping method when returning merchandise. Coffee Supply Solutions LLC is not responsible for return packages that are lost or damaged while being shipped back to us.

Condition of Returned Items

Returned merchandise should be in the same condition in which it was received, with original packaging and product materials when applicable.

Please contact us before opening, installing, or using an item if you believe you received the wrong product or there is a problem with your order.

Damaged or Incorrect Orders

If your order arrives damaged, incomplete, or incorrect, contact Coffee Supply Solutions as soon as possible after delivery.

Please include your order information and, when helpful, photographs of the product and shipping packaging so our team can review the issue.

Refund Processing

Approved refunds are issued after the returned merchandise has been received and reviewed.

Refunds are generally returned to the original payment method. Processing time after a refund is issued may vary depending on the customer's bank or payment provider.

Before Returning an Item

Please do not send merchandise back without first contacting us for return instructions.

To request assistance with a return or refund, contact:

Coffee Supply Solutions LLC
Phone: (479) 222-4223
Email: info@coffeesupplysolutions.com

Contact Coffee Supply Solutions

```